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CUSTOMER GUIDELINES

DEAR CUSTOMERS, 

FOR THE SAKE OF PUBLIC HEALTH WE ASK THAT YOU FOLLOW THESE IMPORTANT PROCEDURES SO THAT WE CAN OPERATE IN THE SAFEST WAY POSSIBLE.


  • WE ASK THAT YOU BOOK YOUR VISIT TO NASPRIAS IN ADVANCE BY CALLING 01242 352303 AND IF POSSIBLE TO PRE-ORDER YOUR FOOD FROM OUR ON-LINE MENU. WE WILL ASSIGN BOOKINGS  A 2 HOURS SLOTS MAXIMUM (THIS MIGHT CHANGE IN THE FUTURE)

  • GROUPS ARE LIMITED TO A MAXIMUM OF 6 PEOPLE BUT MAY BE COMPOSED OF ANY NUMBER OF HOUSEHOLDS.

  • CUSTOMERS SHOULD CONSIDER SOCIAL DISTANCES MARKERS AND RESPECT 2 METRES DISTANCES BETWEEN PEOPLE FROM A DIFFERENT HOUSEHOLD OR BUBBLE.

  • WE ENCOURAGE THE USE OF FACE MASKS AND HAND SANITISER UPON ARRIVAL, WHICH YOU WILL FIND IN THE CAFE. MASKS CAN BE REMOVED ONCE SEATED

  • PLEASE SIGN IN WITH THE QR CODE ON THE DOOR IF YOU OR ANYONE IN YOUR PARTY IS USING THE NHS COVID APP.

  • CUSTOMERS ACCOMPANIED BY CHILDREN ARE RESPONSIBLE FOR SUPERVISING THEM AT ALL TIMES AND SHOULD FOLLOW SOCIAL GUIDELINES AND REMAIN SEATED FOR THE MAJORITY OF YOUR STAY.

  • IN THE EVENT OF ADVERSE WEATHER CONDITIONS CUSTOMERS CANNOT SEEK SHELTER INDOORS UNLESS SOCIAL DISTANCING CAN BE MAINTAINED.

  • CUSTOMERS MIGHT BE ASKED TO REMOVE FACE COVERING SAFELY BY POLICE OFFICERS AND STAFF FOR THE PURPOSES OF IDENTIFICATION.

  • WE ARE REQUIRED TO KEEP A RECORD OF OUR CUSTOMERS NAMES AND PHONE NUMBER FOR THE FIRST 21 DAYS OF RE-OPENING.

Thanks,

the Team.