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CUSTOMER GUIDELINES

DEAR CUSTOMERS, 

FOR THE SAKE OF PUBLIC HEALTH WE ASK THAT YOU FOLLOW THESE IMPORTANT PROCEDURES SO THAT WE CAN OPERATE IN THE SAFEST WAY POSSIBLE.


  • WE ASK THAT YOU BOOK YOUR VISIT TO NASPRIAS IN ADVANCE BY CALLING 01242 352303. WE WILL ASSIGN BOOKINGS A  2 HOUR SLOTS MAXIMUM (THIS MIGHT CHANGE IN THE FUTURE)

  • GROUPS ARE LIMITED TO A MAXIMUM OF 6 PEOPLE BUT MAY BE COMPOSED OF ANY NUMBER OF HOUSEHOLDS.

  • CUSTOMERS SHOULD CONSIDER SOCIAL DISTANCES MARKERS AND RESPECT 2 METRES DISTANCES BETWEEN PEOPLE FROM A DIFFERENT HOUSEHOLD OR BUBBLE.

  • WE STILL ENCOURAGE THE USE OF HAND SANITISER UPON ARRIVAL, WHICH YOU WILL FIND IN THE CAFE. FROM THE 19TH JULY, MASKS ARE NO LONGER REQUIRED BY LAW AND WE DON'T EXPECT OUR CUSTOMERS TO WEAR THEM WHEN ENTERING UNLESS THEY WANT TO.

  • PLEASE SIGN IN WITH THE QR CODE ON THE DOOR IF YOU OR ANYONE IN YOUR PARTY IS USING THE NHS COVID APP.

  • CUSTOMERS ACCOMPANIED BY CHILDREN ARE RESPONSIBLE FOR SUPERVISING THEM AT ALL TIMES AND SHOULD FOLLOW SOCIAL GUIDELINES AND REMAIN SEATED FOR THE MAJORITY OF YOUR STAY.

  • IN THE EVENT OF ADVERSE WEATHER CONDITIONS CUSTOMERS CANNOT SEEK SHELTER INDOORS UNLESS SOCIAL DISTANCING CAN BE MAINTAINED.

  • CUSTOMERS MIGHT BE ASKED TO REMOVE FACE COVERING SAFELY BY POLICE OFFICERS AND STAFF FOR THE PURPOSES OF IDENTIFICATION.

Thanks,

the Team.